We turn clinical ideas into working systems.

From health-system platforms to a single clinic's front desk, we design and build the AI-powered tools that get deployed, trusted, and used every day.

UX researchProduct and experience designWebsites and appsClinical platforms and dashboardsAI setup, automation, and training

Built for healthcare, across the full range of care
Hospitals and health systems·Research and clinical teams·Digital health and startups·Practices and clinics of every size
Clinical Platforms UX Research Patient Portals Product Design Websites and Apps Usability Testing Clinician-Facing Tools Analytics Dashboards Research Productization Design Systems EHR and FHIR Integration Journey Mapping Patient Engagement AI Setup and Training Workflow Automation AI Front Desk Patient Scheduling Patient Intake No-Show Recovery Accessibility Prototyping AI Strategy and Advisory
Services

From research to running software.

We work two ways: end-to-end product work that turns clinical thinking into deployed systems, and a faster AI layer that starts paying off in days. You can start anywhere.

How we build

UX Research & Strategy

Before anything gets designed or built, we learn how your organization actually runs, through interviews, observation, journey mapping, and usability testing. You get a clear picture of where the friction really is and what to fix first, so you never pay to build the wrong thing.

Product & Experience Design

We design the product itself: patient portals, clinician-facing tools, websites, mobile and web apps, and the design systems that hold them together. Every screen is built around real clinical workflows, accessibility standards, and the people who use them, so adoption is designed in rather than hoped for.

Platforms & Development

We build and ship the real thing: custom clinical platforms, physician tools, patient-facing applications, analytics dashboards, and validated research turned into deployed products. We integrate with your existing systems, including EHR and practice management platforms through modern standards like FHIR and HL7, so data moves without manual re-entry.

The AI layer

AI Setup, Training & Enablement

The fastest way in, and the one most teams need first. We get your people genuinely fluent with AI: the right tools chosen for your setting, custom assistants and prompts built around your protocols, hands-on training, and clear guidance on where AI helps and where clinical judgment stays in charge. Most clinical teams have access to AI but no structured training, and that gap is why adoption stalls. We close it. Live in days, not months.

Workflow Automation

The everyday busywork, handled. Scheduling, intake, reminders, follow-ups, referrals, and no-show recovery, automated end to end so your team stops chasing patients and re-typing forms into three systems.

AI Strategy & Advisory

A technical partner in the room, on retainer. We evaluate tools, plan your roadmap, run governance and oversight thinking, and keep you ahead of where the technology and the regulations are heading, so you adopt what matters and skip what does not.

How We Work

How we work depends on what you need.

Every engagement starts with discovery. Some clients want research and a clear direction. Others want us to design, build, and ship the whole system. You decide how far we go.

Pick the kind of engagement to see the general path it follows.

  1. 01

    Discover

    We learn how things work today, through interviews, observation, and workflow mapping.

  2. 02

    Analyze

    We find the friction, the gaps, and the highest-value opportunities.

  3. 03

    Strategy & Direction

    You get a clear, prioritized plan of exactly what to do and why, ready to act on with us or anyone.

Not sure which fits? Start with a free audit and we'll shape it around your goal.

Book a Free Audit
Who We Help

Built for every corner of care.

From health systems and research teams to single-site clinics. Whether you need a platform designed from scratch, a patient-facing app, or AI set up and your staff trained on it, we have built for something like it before.

Why Loomx

Built by people who understand healthcare.

Clinical backgrounds, a decade in health tech, and a record of systems that made it into daily use.

  • Founded in medicine and health tech

    Clinical and healthcare backgrounds, with over ten years in health technology between our founders.

  • Clinical software that ships

    Platforms and tools we designed and built that went live and got used in real care settings.

  • Compliance built in

    We design around HIPAA in the US, PIPEDA in Canada, and GDPR in Europe, from day one.

  • The full range of healthcare

    Single clinics, health systems, health-tech startups. Whatever your size, we have built for it before.

  • Research and design at the core

    We study the workflow and the people using it before anything gets built, so what ships gets adopted.

  • Your systems, in your hands

    The tools, the accounts, the documentation, handed over clearly and completely. You stay in control.

FAQ

Questions we hear before every kickoff.

Do you only do AI work, or full product design and development?

Both, and they are often the same project. We run UX research, design patient and clinician-facing products, build websites, apps, platforms, and dashboards, and integrate AI where it earns its place. Some clients come to us for research alone. Others want the whole thing designed, built, and shipped.

Can you just teach our team how to use AI?

Yes, and it is one of the most useful places to start. We choose the right tools for your setting, build assistants and prompts around your protocols, and train your staff hands-on, including where AI helps and where clinical judgment stays in charge. Most teams have access to AI but no structured training, which is exactly why adoption stalls.

Do you work with hospitals and health systems, or only smaller practices?

Both. We have built platforms and clinical tools at health-system scale, and we also set up AI and automate the front desk for single-site clinics. The process scales to the size of the problem.

We have research or a validated model. Can you turn it into a real product?

Yes. Taking clinical research and validated models from a paper or a prototype into a deployed, usable product is core work for us, covering the design, the interface, the integration, and the rollout.

Do we need to be "AI-ready" to work with you?

No. Most teams start with paper intake, phone-based scheduling, and systems that do not talk to each other. We meet you where you are and start with the highest-value fix, whether that is research, a design, or a single automation.

Will this replace our staff?

No. It is built to support them. AI handles the repetitive first pass, such as reminders, rescheduling, and routine questions, and hands anything needing human judgment to your team.

Does this work with our EHR or practice management system?

We integrate with most major EHR and PMS platforms through their existing APIs and modern standards including FHIR and HL7, plus scheduling, billing, and communication tools. If your system does not expose an open API, we will tell you upfront before any work begins.

How long does a typical project take?

An AI setup or a single automated workflow typically goes live within 1 to 2 weeks. A research or strategy engagement usually runs 2 to 4 weeks. Design and build projects generally run 4 to 12 weeks, scoped in sprints so you see working pieces along the way.

What does it cost?

Every engagement is scoped to what you actually need, so we price after the free audit rather than before. You will know the full scope and price before anything is signed.

Who owns the systems once they are built?

You do. Every account, integration, and line of documentation is handed over at launch, so your team stays in control of what runs your organization.

Is our patient data secure?

Yes. We follow least-privilege access on every integration, never train external models on your patient data, and design every system around the requirements that apply to you, including HIPAA in the US, PIPEDA in Canada, and GDPR in Europe.

Get Started

Let's find what to build first.

Book a free 30-minute audit. We will look at how your team works today and show you where the highest-value opportunity is, whether that is research, a product, or getting AI properly set up.

Response time Within 1 business day

We will reply within one business day.